What is considered "defective merchandise" according to halacha? A book with a misprinted page? A pen that writes poorly? Furniture with a scratch in it? Food that is not fresh? A tool that is calibrated slightly off? A shirt with a pulled thread? A house with a leak in the roof?
I purchased a dining table for $2,500 and it had a large, noticeable dent on one of the legs. What recourse do I have? What is the seller's responsibility?
I bought a new sefer about Pesach four months ago. I recently started learning it, and found it missing a whole chapter. Can I still return it?
I bought Passover candies and cookies from someone that advertised them as "Kosher L'Pesach, non-gebrukt." During Pesach, the local kashrus va'ad publicized that although the products are all free of chametz, some were made from corn flour, cottonseed oil or matzo meal. Can I return them for a refund?
I bought food from a store and, after eating from it, a kashrus alert was sent out declaring it non-kosher. Am I entitled to any reimbursement?
I ordered a new bed set, and noticed at night that one of the mattresses was damaged. Can I sleep on it meanwhile until the mattress is replaced?
Three months after buying a used car, I discovered that the dealer had turned the odometer back 100,000 miles. When I came to return the car, the dealer insisted that since I used it during these months I owe him the equivalent of three months' leasing. Is there any basis for this?
I bought a dozen eggs and many of them had blood spots. Can I demand a new tray of eggs?
A clothing store advertised an "inventory clearance" sale, stating in bold letters, "All sales final; no refunds, no exchanges." I bought a packaged dress shirt that proved defective. Can I return it?
I bought printer that carries a manufacturer's one-year warranty. When I plugged it in, it did not work at all. Must I ship the printer to the manufacturer for replacement, or can I demand that the store exchange it?
I bought three containers of cottage cheese before the "sell by" date. They sat in my fridge for almost a week, and when I opened them they were spoiled. Am I entitled to exchange them?
I purchased Tefillin for my son at his bar-mitzvah. He had them checked five years later when he was in Yeshiva, and the parshas were found to be pasul. Am I entitled to new parshas from the sofer?
I bought a 220V fridge and some smaller, universal voltage appliances (shaver, disc player) at a local electronics store for aliyah and shipped it in my lift. If they are found defective after unpacking in Israel, who bears the shipping costs?
